Faun Bakery & Cafe

Exactly what this city needs. A nice cafe.

​Stopped by FAUN and had their bacon served on fresh, in house made bread - delicious. Mum and our friends had the mushrooms on sourdough and eggs packed with beautiful spices. ​Lovely feel to the place, beautiful views, and the team working there were so friendly and welcoming. Easily one of the best spots in town, will definitely be back.

We visited on Friday morning for my sister’s birthday breakfast. It was quiet when we arrived, so we had no trouble getting a table. We started by ordering drinks, including two cappuccinos. When they arrived, neither had chocolate sprinkles on top. We asked if we could have some added, as we’ve always known cappuccinos to come with chocolate unless requested otherwise. We were told that chocolate is only added if you ask when ordering. That's absolutely fine, but how are customers supposed to know that if they're not told or given the option? We then ordered breakfast, which included two yoghurts (one without fruit), an egg, porridge and toast. Unfortunately, when the food arrived, both yoghurts had fruit on them. We pointed out the mistake, and one was taken back to be replaced. However, by the time the rest of our party had finished eating, we were still waiting for the replacement yoghurt! We eventually had to go and ask where it was. At that point, we explained that if it wasn't ready, we were happy to leave it, as everyone else had already finished their breakfast. It was eventually brought out. To be fair, a member of staff did offer us one complimentary drink as an apology, which was a kind gesture, but we didn't want another drink. My main disappointment was the service, especially considering how quiet it was. Mistakes happen, and I completely understand that, but it's how those mistakes are handled that makes the difference. A little more attention to detail, better communication and ensuring everyone at the table receives their food together would have made the experience much more enjoyable. Would I return? Yes, I would give it another chance, perhaps if I was passing on a walk, but next time I'd probably stick to a pastry and a drink rather than a full breakfast. I always believe in giving places a second chance because nobody gets everything right all the time. I also believe honest feedback is important, not to put a business down, but to give them the opportunity to improve. Hopefully, this will be taken as constructive feedback, because a birthday breakfast should be a lovely experience, and unfortunately, the service let this one down.