Bays Leap is an organic dairy farm at Heddon on the Wall, just outside Newcastle upon Tyne, selling its own fresh organic milk since 2021.
Bays Leap Dairy Farm, Heddon on the Wall, Newcastle upon Tyne, NE15 0JW
Open daily, 10am to 7pm
4.8
From 420 reviews
Great shops for organic produce. Great parking. Dog friendly. Don't use the ladies toilet though, unless desperate.
I’ve been coming to Bays leap Farm regularly for a few weeks to try their products. While some of the food is good, other items seem to go off quickly, and the staff energy has consistently been off. Today, when I tried to compliment them on their food, the staff serving was surprisingly rude and dismissive. Customer service really needs some reflection here—a simple smile and basic appreciation for regular customers goes a long way. I won't be returning for a while, but I hope to see improvements in their service in the future.
Easy and quick, availability throughout the day and week. Great fresh produce.
Great milkshakes!
We visited the farm shop recently, and while the place itself was lovely, one member of staff made us feel quite uncomfortable. It seemed like we were treated differently from other customers, and I couldn't help but wonder if it was because of my nationality. I watched how warm and friendly she was with other families and their children, but with us, it felt very different. The smile felt forced, and the interaction just didn't feel genuine. I may be wrong, but it left me feeling unwelcome. I really hope she can be kind to everyone and treat every customer equally. Being kind doesn't cost anything, and a small act of kindness can make a big difference. I hope the management takes this feedback on board, because I left feeling genuinely hurt and disappointed.
Rebuilding the food system, from the farm up
Found this place from a motorway advert. It tickled my sense of humour as the sell part free milk! Its a tale of 2 parts, its a 100% organic dairy farm. They have a shop selling incredible organic fruit and veg and meat. Its priced really well and its so nice not to read labels or hunt out organic produce. Now the second part. They have a small farm shop selling all kinds of organic milk, pasteurised and raw, and many flavours. Fill your own bottles. The.milk is amazing. They also sell butter, cream and other milk related goodies. You can also buy eggs and a small selection of meat. They do hot food which comprises of beef buns and baked potatoes. Only the 2 things on the menu... however, the beef buns are absolutely amazing, they need to be tried. Also the cake selection is awesome. Now the best bit, the reason we keep going back is their ice cream. Its made from the farms milk. They have so many different flavours, so far my faves are cinder toffee, raspberry ripple and bubblegum. Im working my way through the menu and havent been disappointed yet! It has yo be the best ice cream I've ever had. And so far I've been back 6 Sundays in a row. It is a working farm, and you can take either yourself or the kids to see the cows and look round a bit. Well worth a visit, but you need to try the ice cream 🍦 😋
Love having this farm up the road. Always get the milk shakes inc the ones at brocksbushes. Fresh burgers are nice and the hot beef dip sandwich! I love the outdoor play area for toddlers, my son loves it!
AMAZING! The best, freshest milk. Organic meat really good value for money. Customer service is really outstanding. Thank you so much!!
We were staying in the area and popped in as we kept going past the "Fart Milk" signs, and the kids thought it was funny. Lots of vending machines, which we didn't use - you needed to purchase bottles to fill. On our first visit we got some ice creams that were very nice. On the second trip we had intended to get some milkshakes, but didnt have the flavours we wanted, so we got more ice creams and some of the really nice (but expensive) crisps! We didn't use it, but there was also a butchers here, and on one of our visits there was also fruit and veg options. Large car park and was easy to get in and out.
