Bastrop, Bastrop CountyGrass fed beef sold direct to neighbours · Bastrop, Bastrop County
4.7 · 160 Google reviews4.7
From 160 Google reviews
Extremely disappointing experience with both the beef quality and lack of customer service. We purchased beef from Bastrop Cattle Company, delivered September 29, and the quality has been incredibly disappointing. While the ground beef and tongue were good, nearly every steak we’ve tried—including ribeye, New York strip, sirloin, and tenderloin—has had virtually no marbling and has been consistently tough and chewy. We’ve genuinely had better USDA Select beef. What’s particularly frustrating is that two friends who also purchased from Bastrop Cattle Company received noticeably different beef—tender, with reasonable fat content and marbling. The inconsistency in quality is substantial. Looking through other reviews, Julie appears to have had a similar experience. Rather than acknowledging her concerns, the company’s response seemed dismissive, pointing to other customers not having the same issues. That’s troubling when there are clearly customers reporting inconsistent quality. This highlights the gamble of purchasing ungraded beef. Without standardized grading, customers have little assurance of the quality they’re actually receiving. We emailed Bastrop Cattle Company over a week ago detailing our concerns and have received absolutely no response. Not even an acknowledgment. We wanted to support a local Texas business, but between the disappointing quality, apparent inconsistency, and complete lack of communication, this has been a frustrating and expensive experience. Hopefully this review gets someone’s attention, since our email hasn’t.
Bastrop Cattle Company is a family ranch operation in Bastrop, Texas selling 100% grass fed and finished beef raised with no grain, hormones or antibiotics, direct to Central Texas customers online.
Bastrop Cattle Company began in 2006 when rancher Pati Jacobs took over the cattle business on her family ranch and chose to sell grass fed beef directly to her Central Texas neighbours rather than through auctions and feedlots. The herd is grass fed and finished with no corn or grain, no added hormones, no antibiotics and no vaccines, raised on three family owned ranches in Bastrop and Fayette county and given locally grown, chemical free hay in winter.
This is an online only business with no retail storefront. Customers order half or whole cows and beef bundles through the website for delivery or shipping, with turnaround typically 2 to 3 weeks, and questions are handled by text.
We will email you when a new farm joins the map near you.
Unsubscribe anytime.
Excellent customer service! The meat was shipped exactly when they said it would be and it was very affordable! Had our first brisket last night and it was THE BEST. Packaging is great and clearly marked. They are super nice people to work with and explained everything very carefully to me. I will be purchasing from them again!
Great beef. Great delivery time. No hassle and great value for the money. Can't wait to grill some steaks.
Awesome cuts.
Been buying meat from Bastrop Cattle Company for almost 20 years. Always great quality and fair prices.
I really hate having to write this review, but just like all the other low star reviews... Every single steak we ate, other than the few tenderloins, were tough and chewy. We eat our steak rare to medium rare in this household so it wasn't overcooked by any means. There were a few packs labeled london broil but were smaller than the tenderloin cuts. They were pink in color, not dark red like all the other cuts. I honestly don't know what they were, but they definitely weren't london broils. We ordered the Bastrop quarter ~$14/lb, back at the beginning of the year. And have a few packs of ground beef left. At that price point and the low quality, I'm better off just buying steaks from HEB. We really wanted to support a local company, but we won't be return customers here.
Came packaged up nicely. Only had the ground beef so far but it made THE BEST tacos!
Our order with Bastrop Cattle arrived on time in secure packaging. The cuts of meat were labeled and our order included instructions on how best to prepare the meats when cooking. The communication with Bastrop was excellent and I knew exactly when my order was arriving and what to expect. This was my first time ordering from a farm and it looks like I found my forever beef supplier.
Great, clean, lean beef. The first time we got a quarter cow we weren’t thrilled with a few of the cuts, but we also didn’t take the time to speak with them about the cuts we wanted. The second time we got half a cow we did take the time to speak with them and got exactly what we wanted. To those complaining about tough stakes, might I suggest investing in a sous vide. Before chemicals, hormones, and all the other crazy stuff was put into store-bought meat, this is what cow meat was. It’s naturally fairly lean. Grateful we can get a hold of it so close to home.
Customer service is outstanding. I had a very unfortunate situation happen to my freezers right before pick up and they completely understood and gave me a full refund so I could get my situation handled. Unfortunately, didn’t get to receive my half cow, but I will definitely be back to support a business that runs the way they do and cares about their customers.
I ordered half a cow last year and have been working through the meat hoping to find a decent cut. Everything is incredibly tough, the steaks, even the filet. I’ve tried the low and slow, I salted first for over 24 hours, I’ve tried marinating. The meat is lean but it just is sooo incredibly tough. This is the first time I ordered from Bastrop and I won’t again. I have ordered grass-fed beef from other butchers in the past and it’s been amazing. I asked a butcher for advice and he suspected the 1/2 cow I ordered might have been old. The ground beef has been good. Even for stew meat it’s really not edible. I am super disappointed.
I have been purchasing combination boxes for a year now and finally got half of a cow. No regrets at all because the meat tastes very different in a good way than store bought ones. They come prepackaged and delivered free in Austin. I cannot go back to store bought beef at all.
Great quality beef! That said, if you don't follow their cooking suggestions you may cook the beef incorrectly and think it's the quality of the beef. Made Sloppy Joes with the ground beef. It was flavorful without the typical greasiness of store bought ground beef. It cooks fast, so pay attention as you're cooking this beef. Also, there were some items missing from our order; mistakes happen. We got it shipped and delivered 6 days after the original pickup date. So, I can't give anything but a five star overall. Thank you.
Our Quarter Cow arrived today!!! 80lbs of grass fed grass finished beef packaged and labeled. Cooked burgers today! Greatness! It has been a long time since I wolfed down two burgers. Quality and assortment is outstanding! Just a couple of pictures! Its a lot of beef! Thanks Pati!
Absolutely the best customer service I have maybe ever had. I'm lucky that I typically receive a box for xmas, and this year it was stolen by a porch pirate. The gifter reached out and not only did they reship a box, they made sure to alter the delivery instructions and wrote all over the box to help ensure no more theft: ) Happily the meat is safely in my freezer and I am very excited to once again be able to cook it soon! 10/10 would order (and eat) again.

